Thank you for purchasing the Amazon Alexa and Google Home compatible MiHome Thermostat from Energenie.
This manual will take you through product set-up, operation and key features as well as providing troubleshooting tips.
For more information on Energenie’s range of MiHome smart products please visit https://energenie4u.co.uk/mihome/the_range/
In the Box
- Thermostat (product Code MIHO069)
- 2 x AA batteries
- 1x pair of screws and raw plugs
- Quick Start Guide
The Thermostat has the following key features:
- Remote temperature adjustment from your smart phone and the MiHome web portal
- Compatibility with Amazon Alexa and Google Home for voice control
- Timers, to schedule temperature adjustments
- Group temperature adjustment, allowing you to group multiple devices and operate as one
Safety, Reliability & Warranty
If you do not install and use in accordance with this guide (or the quick start guide) the warranty will be invalidated and Sandal Plc will not be liable for any damage or loss whatsoever, including indirect loss, damage to property or personal injury.
Please also do not leave packaging material lying around as children may be tempted to play with it, which could be dangerous.
This product is intended for domestic, commercial and light industrial use only and must only be used in dry areas indoors, and protected from moisture and water ingress. Please also read the Product Specification section in this guide for additional environmental considerations.
Nearby heat sources
Keep the product away from heat sources which can generate temperatures higher than the products operating temperature range, as specified in the Product Specification section.
Your Energenie product relies on a good stable internet connection to function as intended. If the internet connection is poor, or at risk of dropping, or the product is out of range (over 30 m) from your MiHome Gateway, your device’s reliability will be impacted.
Interference from other radio transmitting products
Keep other electronic devices with radio transmitters, or appliances with motors, fans etc. away from the product; 1 metre separation distance is a general rule of thumb.
Disassembling the product
Other than to fit, remove or replace batteries, no part of the unit should be disassembled. The product does not contain any parts that can be serviced. If it arrives faulty or develops a fault while within warranty please return the product to where it was purchased from.
THIS DEVICE AND ASSOCIATED SOFTWARE (INCLUDING FIRMWARE) ARE NOT DESIGNED, MANUFACTURED OR INTENDED FOR USE OR RESALE FOR THE OPERATION OF NUCLEAR FACILITIES, THE NAVIGATION, CONTROL OR COMMUNICATION SYSTEMS FOR AIRCRAFT OR OTHER TRANSPORTATION, AIR TRAFFIC CONTROL, LIFE SUPPORT OR LIFE SUSTAINING APPLICATIONS, WEAPONS SYSTEMS, OR ANY OTHER APPLICATION IN A HAZARDOUS ENVIRONMENT, OR REQUIRING FAIL-SAFE PERFORMANCE, OR IN WHICH THE FAILURE OF PRODUCTS COULD LEAD DIRECTLY TO DEATH, PERSONAL INJURY, OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE (COLLECTIVELY, "HIGH-RISK APPLICATIONS"). YOU AGREE AND ACKNOWLEDGE THAT YOU HAVE NO LICENSE TO, AND SHALL NOT (AND SHALL NOT ALLOW A THIRD PARTY TO) USE THE PRODUCT IN ANY HIGH-RISK APPLICATIONS, AND WHERE PERMITTED BY LAW SANDAL PLC SPECIFICALLY DISCLAIMS ANY WARRANTY REGARDING, AND ANY LIABILITY ARISING OUT OF, HIGH-RISK APPLICATIONS.
Prepare Thermostat for installation
To use the MIHO069 Thermostat you will need a MIHO001 Gateway, available separately and MiHome account. Details for creating a MiHome account can be found in the full user guide for the MIHO001 in our online support centre: https://sandal.zendesk.com/hc/en-us/articles/360005540097-MIHO001-User-Guide
- Remove the Mounting Plate and Battery Cover
- Insert 2x AA batteries ensuring they are the correct orientation
- Replace the Battery Cover
The MIHO069 can be connected to your heating system in one of two ways; Direct connection and wireless connection, using a MIHO015 as a remote relay.
1. Turn Off and isolate the power to the combi-boiler, central heating supply or electric heater.
2. Remove the existing thermostat, if fitted.
3. Remove the Mounting plate from the back of the thermostat by inserting your finger into the opening and pulling back from the thermostat
4. Fit the connection cables to the boiler through the hole in the bottom centre of the mounting plate.
5. Screw the mounting plate to the wall, using either the fixings included in the box, or if they are unsuitable for your wall material, please use alternative fixings
6. Connect the Live and Switched Live for your Room Thermostat connections to the W and COM terminals on the connection box. If the cable is rigid, you should be able to insert them directly. If the cables are flexible, you may need help from the tip of a pen to press on the thermostat terminal blocks
N.B. Each manufacturer uses different connections on their boilers for the room thermostat and if you are unsure of the connections to your boiler, you should seek assistance from a qualified boiler installer.
7. Fit the thermostat to the connection box on the wall and your thermostat is now ready to add to your MiHome account
For wireless connection you will require a MIHO015 dual pole relay. Connect the MIHO015 to your central heating system, connecting the switched live of the relay to the switched live terminal of the Room Stat terminals of your boiler or electric radiator. A basic example is shown below:
A guide for this can be found in our online support centre: MiHome Boiler Plus
Set Up & Control using the MiHome App
Pairing the Thermostat to your MiHome Gateway
Log into your MiHome account, open the app menu and select Add a new device
Select Thermostat from the list of devices shown
Select the Gateway you want to pair the Thermostat to. If you have more than 1 Gateway installed, each will show in this screen.
If you are happy with the installation of the MIHO069 select YES on the new page that appears
Press and hold the M button on the side of the thermostat until the display lights and RF signal indicator begins flashing. Release the M button and then select OK DONE.
You will be asked if the flashing has stopped. When the indicator stops flashing and the display goes blank tap the YES button on the app.
Give your Thermostat a unique identifying name.
Select GO TO DASHBOARD to complete the pairing process.
Configure the Thermostat on your account
Select the MIHO069 thermostat from your list of devices on the app to open the option page for your thermostat.
Select the Settings option at the bottom of the options page
Ensure that the settings for the thermostat are as shown below:
Select the at the top of the screen to confirm the settings
Operating your Thermostat
Navigating the Dashboard
The dashboard is the place from where you operate your MiHome products when using the app. A full description of each of the areas is given in the MiHome Gateway (MIHO001) full user manual.
The Thermostat has the following options to choose from, which are explained in detail in the next sections of this guide.
- Displays the Target temperature and Current temperature
- Add/Remove from the favourites tab
- Turn the Thermostat Off and On, placing it in standby (provides temperature updates but doesn't call for heat) or normal operating mode
- Adjust temperature
- Place the Thermostat in Comfort (winter) or Eco (summer) modes
- Set programmes (timers) for adjusting target temperature or turning the Thermostat Off
- Setting triggers (applicable if you have devices from the MiHome sensors range)
- Name/change name for your device
- Set Geofencing rules (your smart plug can be activated according to the location of your phone)
- Adjust Thermostat setting
Add/Remove device from favourites tab
To add or remove a device from the favourites tab of the dashboard simply tap on the heart icon
next to Favourites.
Turn the Thermostat On or set to Standby
To turn the Thermostat On, select the button to place the Thermostat in standby, select the
button next to Favourites.
You can adjust your Thermostat's target temperature to maintain a temperature between 12℃ and 30℃.
To set the temperature on your Thermostat, drag the slider left and right to change the target temperature.
Programmes can be used to schedule specific times and days of the week when you want the Thermostat to operate and are setup as follows:
To setup a schedule tap on the Programmes option from the device menu.
Select the type of timer you require. There are two timer options, the first option turns the Thermostat On and sets a new target temperature, the second option turns the Thermostat Off.
Thermostat On and Set Temperature
Select this option to reach new temperatures and/turn the Thermostat On at certain times. Set the time of the day, and the days of the week that you want your Thermostat to respond, adjust the slider to the desired temperature and then tap the at the top right of the app screen to accept.
Select this option to set the Thermostat to standby. Set the time of day you want the Thermostat to turn off at and select the days you want this to occur. Tap the at the top right of the app screen to accept.
Once you have created your first timer it will appear on the first screen.
To add another timer tap the symbol at the top right of the screen.
To edit a timer tap the pink teardrop then the timers you want to change.
Save each change by tapping the before moving on.
To return to the device menu tap the arrow on the top left of the screen.
When you return to the Device menu you will see the number of timers that have been set.
This section is applicable to MiHome accounts with ‘Monitor’ products installed.
Your MiHome Thermostat supports the use of ‘Triggers’ which allows the Thermostat to be activated to perform an action based on reports provided by other MiHome sensors or monitor devices.
For example if you have MiHome Smart Door/Window Open Sensors attached to windows in the room where your thermostat is installed you can use triggers to turn the Thermostat Off if the windows are opened.
To set a trigger you need to:
- Choose an action to be performed,
- Choose a device which will activate the trigger
- Choose an event which will cause the trigger to be activated
These steps are explained in detail below.
Step 1 Select Triggers from the device menu.
You will be provided with the 3 tiles for creating the first trigger.
Step 2 Set the action to occur
Tap tile 1 to view available actions.
The device can be triggered to complete the following 5 actions:
- Set Temperature
- Set Temperature then turn Off after a specified amount of time
- Turn On,
- Turn Off,
- Turn On for a specified amount of time and then turn Off.
Scroll/drag your finger down/up on the list of options until you find the desired action.
Note: The upper limit for the time for the second and fifth option is 360 minutes.
Note: The temperature range for the first second and third option is 12 oC to 30 oC
Step 3 - Select the triggering device
Tap tile 2 to select the device that will cause the trigger. This can be any of the Monitor or Monitor and Control products from the MiHome range. Any paired devices that can be used will be shown by name when this tile is selected.
Scroll/drag your finger down/up on the list of options until you find the desired triggering device.
Step 4 - Select the triggering event
Tap tile 3 to select the event that will activate the trigger. The options will vary based on the type of device that will be used to activate the trigger.
Scroll/drag your finger down/up on the list of options until you find the desired triggering event.
MIHO032 PIR Sensor
The event options to activate the trigger are:
- Detects Motion
- Detects no more Motion.
MIHO033 Open/Close Sensor
The event options to activate the trigger are:
- Sensor Open
- Sensor Closed
Energy Monitoring Devices
The event options to activate the trigger are:
- Energy Usage Fall Below
- Energy Usage Rise above
Note: The Current Usage can be set between 0 W and 7200 W
Temperature Control Devices
The event options to activate the trigger are:
- Temperature Fall Below
- Temperature Rise above
Note: Target Temperature can be set between 12 oC to 30 oC
Once happy with the trigger rule, select the to save and confirm
Creating additional Triggers
Additional trigger rules can be created by tapping the and repeating the steps above.
Any number of trigger rules can be set for a device. In this way.
Tap the pink teardrop next to the trigger you wish to edit. You can now change any of the settings by tapping on the different tiles to make your changes.
Remember to tap the to save each edit.
The steps to delete a trigger are different depending on whether using Android or iPhone as follows.
iOS: Hold and slide the trigger rule tile to the left.
Repeat step 3 for all Trigger rules you want to remove.
Android: Tap and hold the trigger that you wish to remove until the bin symbol appears top right of the screen, then tap on the bin symbol.
Repeat for all rules you wish to delete.
Rename your Device
To rename any device, open the device’s options menu and tap on the tile which displays the name of the device. You can then change the name in the next screen.
Your Energenie MiHome product can be triggered to perform an action using the location of your mobile phone by using a feature called Geofencing. This feature allows you to set distances from your home (centre point) at which you wish your device to perform an action. E.g. switch off your MiHome product when you leave or return home.
The Geofencing feature works in conjunction with the Location Service of your mobile device and will require that the service is active on your phone or tablet.
Step 1 - Select Geofencing option from the device menu.
You will be provided with a brief explanation of what can be done via a single slide. This slide will not display again with other devices once you complete the setup process. Select OK, got it to continue.
Step 2 - Set your Home Location
The first time you access the Geofencing option, you set up the basic Geofencing rule assigning a 'Home' location which will apply to all devices on your account.
The app will record your phone's geographical location as a centre point from which to base your proximity alerts. If you are happy that you are in the correct location to assign as home, select Activate to continue.
Step 3 - Set a New Trigger
Once you have set your home location you will be taken to the Set New Trigger page. You can trigger your device at a distance relative to your home.
Select the pink teardrop next to ‘leaving’ or 'returning’ options to begin making a trigger rule. You can also select the arrow at the top left of the screen to return to the device menu page if you want to setup the trigger later.
Set a distance away from your home (in feet, meters, kilometres, miles) that you want the action to occur, followed by the action (e.g. turn device on or off). The action that will occur is chosen by selecting the On/Off teardrop button as shown in the image below.
Select the tick at the top right of the screen to accept and create the new trigger rule, then repeat for the return trigger.
Creating additional Geofencing Triggers
To create a new rule, select the symbol at the top right of the screen and set the details for the new trigger as above.
Modifying and deactivating Geofencing Triggers
Tap on teardrop next to the trigger tile you wish to edit. This will open the rules set for the trigger and you can edit the details as outlined above.
The trigger can also be turned on or off by tapping the green teardrop which will change it Off. Turning the trigger off disables the rule but leaves it available so that it can be turned on again later.
Deleting Geofencing Triggers
If you wish to delete Geofencing rules the process differs between Android and iOS as follows.
Drag the tile of the Geofencing trigger to the left of the screen to delete the Geofencing rule.
Press and hold your finger on the Geofencing trigger tile until the bin symbol appears at the top right of the screen, then tap the bin icon to delete the trigger.
Your Energenie MiHome thermostat can be set to respond at different rates to the default settings and can also be linked to a MIHO015 relay to provide wireless control of your combi-boiler/central heating system.
You can adjust your offsets as well as change between Seasonal Modes (Winter/Comfort or Summer/Eco), as well as setting response times for these modes.
N.B. Setting the Winter/Comfort Mode will adversely affect the battery life of the MIHO069 Thermostat
It is also from here that you are able to link your thermostat to a MiHome Relay that already exists on your account (also know as MiHome Boiler Plus)
Group Creation and Control
All devices paired to your MiHome account are assigned to the My Devices Group by default which provides convenient group control of all paired switchable devices (e.g. adapters and light switches), so that you can switch them on and off with one command.
You may wish to create additional, smaller, groups to provide more control over specific types of devices, or by particular areas, such as all light switches in your house, or all adapters or all eTRV in a room etc.
Note: Group temperature control is only available through the MiHome Web Portal.
Creating a new group
Open the app’s main menu by tapping the three horizontal bars at the top left of the dashboard.
Select Manage groups from the menu.
Select the symbol at the top right of the screen.
Enter a name for the Group you are creating. Select the tick symbol at the top right of the screen to confirm.
Select each device you wish to add to the group by selecting the symbol beside the name of the device. Once selected a tick will replace the symbol. When you have selected all devices to be added to the group, select the tick symbol at the top right of the screen to confirm your selection.
Select either RETURN TO DASHBOARD or ADD ANOTHER GROUP to continue.
Set up & Control using the MiHome Web Portal
Pairing with your MiHome Gateway
Go to the MiHome Web portal (https://mihome4u.co.uk).
Select the Login tab and enter your login Email address and Password.
Once signed in, go to My Devices and select Pair New Device from the gateway dashboard.
A new window will open showing images of each product that can be paired. Select the Thermostat from the devices available and confirm by selecting the Pair Device button.
A small pop-up window will appear which provides instructions to be followed.
Select the Start Pairing button on screen, then press and hold the M button on the side of the thermostat until the display lights and the RF signal indicator begins flashing. Successful pairing will be indicated by the display turning off.
Enter a new name in the Device Name box and confirm the new name by selecting the Update Device button.
Note: do not remove the tick mark from the Groups section
At this point your Thermostat is paired to your MiHome account and ready to use.
Web Portal Control
Dashboard layout description
Each device tile provides information and control options specific to that device.
Select the SET button on the Thermostat device tile.
Drag the slider to the desired temperature (between 12 ℃ and 30 ℃). Select the Set Now button to Confirm.
Timers are set on the same page as the temperature.
Select the +Add Timer option on the page to add a blank timer.
Enter a time (in 24 hour format) with a colon ( : ) between the hours and minutes
Select the days you want the timer to trigger on by highlighting as necessary.
Select the drop-down box next to the days and select Set target Temperature.
Enter the target temperature you want for that time. Ensure that the temperature is set between 12℃ and 30℃ (temperature must by entered as a whole number and not include a decimal point).
When happy with your timers, select Set Timers to confirm.
Group Creation and Control
Using the Web Portal, you will be able to create groups of Thermostats and eTRVs and set group target temperatures which will update all devices that are part of the group at the same time.
Creating a new group
Select the Groups tab from the top of the page.
Select the Create new group option below the group tiles to create a group. A new window will open.
Name the group and confirm by selecting the Create Device Group button. You will be returned to the Groups tab.
Adding devices to the new Group
Select My Devices at the top of the page to return to the dashboard.
Select Manage from the device tile of a Thermostat that you want to add to the group. This will open a new page containing details of the device selected.
Under the Groups section, select one or more tick box next to the groups you wish the Thermostat to be part of.
Select the Update Subdevice button, which adds the Thermostat to the group.
You will be returned to the My Devices tab.
Repeat steps 4 and 5 with each device you want added to the group.
Adjusting the target temperature of a Group
To adjust the target temperature of all Thermostats and Smart Radiators in a group simultaneously follow these steps:
Go to the Groups tab
Enter the new required group temperature in the appropriate Group Set Temperature field.
Select the +Add Timer option any number of times to create as many timers as you require.
Ensure each timer has a trigger time and each day you wish for the trigger to occur is selected (will be highlighted green) before you choose Set Target Temperature from the drop down menu. When you select Set target temperature a further window will open that will allow you to give a target temperature between 12℃ and 30℃
Removing Group Timers
If you no longer require a Group Timers, it can be removed following the steps below.
Select the Groups tab.
Select the Set Group Timers option.
Select the Remove option on every timer you wish to delete.
Select the Set Timers button to confirm their removal.
Manual Control of MIHO069 Thermostat
It is possible to override control of the Thermostat and use it manually using the controls on the right side of the Thermostat. The buttons have the following functions:
- Plus button - Pressing this button will increase the target temperature set on the thermostat by 0.5C.
- Minus button - Pressing this button will decrease the target temperature set on the thermostat by 0.5C.
- Standby button - Pressing the button toggles the Thermostat between Normal Operation mode and Standby mode.
- Pairing button - Only used during the pairing process, has no function in normal operation.
- Reset button - Pressing this button will soft reset the Thermostat. It will not clear any pairing information.
To restore control of the Thermostat via the app, set the thermostat to standby using button 3 and then you can turn the thermostat on again using the On button in the app, or by sliding the target temperature to a new setting.
eTRVs following Thermostat
The Thermostat can be linked to MiHome eTRVs, available separately, allowing you to adjust the temperature in the whole house by adjusting the temperature on just the Thermostat. While eTRVs are following the thermostat, they will be able to call for heat whenever the temperature int he room they are fitted drops below the target temperature, allowing the Thermostat to heat the rooms only when necessary.
A guide for this can be found in our online support centre: MIHO013-User-Guide
The Thermostat can be controlled by voice if you have an Amazon Echo or Google Home device. For more information on setting up voice control please check out our guides which can be found here:
If This, Then That (IFTTT)
If this, then that, or IFTTT for short, is a free way to integrate online services, apps and products. Your Thermostat is IFTTT compatible
For more information on IFTTT please visit https://help.ifttt.com/hc/en-us/articles/115010325748-What-is-IFTTT- and for information on how to get your Energenie products working with IFTTT please visit https://energenie4u.co.uk/mihome/ifttt_quick_start_guide
Yonomi provides a single control centre that allows users to control devices from multiple manufacturers in one place without having to access the individual Apps and websites of those companies.
For more information on Yonomi and their App, please visit https://www.yonomi.co/yonomi-app
Unpairing your Thermostat
Using the MiHome App
If you wish to un-pair your MiHome device, for example to move it to a new account, select the DEVICES tab then follow the steps below for the relevant phone type:
Tap and drag the device tile to the left then tap on Delete.
Tap and hold the device tile and then tap the bin symbol which appears in the top right of the screen.
Using the MiHome Web Portal
If you wish to un-pair your MiHome device, for example to move it to a new account, select the My Devices tab then follow the steps below:
Select the x Unpair option on the device tile of the device you want to remove
A pop-up window will appear. To confirm the device should be removed, select OK.
Troubleshooting & Further Help
This part of the guide provides help on addressing the most common issues that may arise when setting up and using your Thermostat.
If this guide does not address the issue and/or you wish to contact our UK based support team please visit https://energenie4u.co.uk/about_us/contact_us/.
|The Thermostat does not pair with the gateway
||No power to the Thermostat (display will not turn on when a function button is pressed.||
|An earlier and incompatible firmware version is installed on the MIHO001 gateway||Log into your MiHome account using the MiHome web portal (https://mihome4u.co.uk). Go to the My Devices tab and select the Install Now! option from the gateway dashboard.|
I've finished the pairing process but, I can't control the Thermostat through the MiHome App
Internet connectivity Issues
Check internet connectivity of your router and your MiHome Gateway (MIHO001) and follow the Troubleshooting Guide if there are any connection issues.
The Thermostat may be out of range of your gateway
Reduce range between Thermostat and Gateway.
|The Thermostat may be in manual mode (buttons pressed on the side of the thermostat will override remote control)||Place the Thermostat in standby manually by pressing the power button on the side of the unit. Once in standby, press the On button on the Thermostat's device tile in the MiHome app to restore remote control.|
Interference from other radio transmitting devices
Ensure that there are no other radio transmitting appliances, such as cordless phones within 50 cm of the Thermostat and the Gateway
Your phone may have disconnected from WiFi or your mobile data may be switched off.(or you have run out of data on your mobile data plan)
Check that mobile data (if outside of WiFi network range) or WiFi is switched on, on your phone (refer to your phone’s user manual)
|The Thermostat can be controlled from the MiHome App but the central heating does not turn On or Off||The Thermostat is set to standby mode||
|The Thermostat has not been correctly connected to the central heating system.||Have the connection setup checked by a qualified installer.|
The crossed out wheelie bin symbol which is marked on your product indicates that the product must not be disposed of with regular household waste, but must be disposed of at your local recycling centre. You may also returned to Energenie for recycling at your convenience. Please visit our website for more information https://energenie4u.co.uk/support/weee_and_weeeco_information/
Radio: 433MHz OpenThings
Voltage Range: 220 240 V 50Hz ac
Max Power: 62.5VA / 60
Temperature accuracy 0.3C
Dimensions: 100 x 100 x 25 mm
Switching Rating: DC 2A/30V max, AC 0.25A/230V max
Registration of Product (Safety Alert Purposes Only)
Energenie products are tested by independent accredited laboratories to all applicable national and international standards, and manufactured under strict quality control procedures.
If our products are used as intended, in accordance with their user manuals, it is very unlikely that problems will occur with the product.
However we are not complacent and take our responsibility seriously to inform you, our customer should any product safety concerns arise which we need to advise you of.
To enable us to get in touch with you without delay please register your Energenie product with us at https://energenie4u.co.uk/about_us/contact_us/
Declaration of Conformity
We, Energenie Ltd, Unit 5 Harold Close, The Pinnacles, Harlow, Essex, ENGLAND, CM19 5TH
Declare under our sole responsibility as importer that the product:
To which this declaration relates is in conformity with the applicable requirements of the following Union harmonisation legislation:
2014/53/EU Radio Equipment Directive
2011/65/EU Restriction of the Use of Certain Hazardous Substances (RoHS) Directive
2012/19/EU The Waste Electrical and Electronic Equipment Directive (WEEE Directive)
And is in conformity with the following standards:
BS EN 60669-2-1
BS EN 60669-2-2
ETSI EN 300 220-2
ETSI EN 301 489-3
The Technical Construction File required by the above Directives is maintained at the company headquarters at 5 Harold Close, The Pinnacles, Harlow, Essex, England, CM19 5TH
I hereby declare, on behalf of Energenie Ltd, that the equipment named above has been tested and found to comply with the relevant sections of the above referenced specifications. The unit complies with all essential requirements of the Directives.
Name: C R Pittom
Position: Quality & Certification Manager
Place of signature: 5 Harold Close, the Pinnacles, Harlow Essex, ENGLAND, CM15 9TH
©2019 Energenie Ltd
Part No: MIHO109
Registered office: Claremont House, 1 Market Square, Bicester, Oxfordshire, United Kingdom, OX26 6AA
Version 1 27/03/2020